I have been working as a freelancer on web application & software developments since 2007. I am specialized in handling international and domestic clients politely but firmly in a difficult situation. Experienced in providing best service to the customer and earn their highly positive impression on the service. Can fluently talk in English, Bangla, Hindi and Urdu with a remarkable accent. Have a great experience of working with customers from different cultures and backgrounds with a strong analytical and helping skills. Highly adaptable, resilient, open to new ideas. Proven relationship-builder with excellent interpersonal skills. Dependable, responsible contributor committed to excellence and success. Energetic personality consistently praised for my passion for work and upbeat, positive attitude. Eager to meet challenges and quickly assimilate new concepts.
Linux is one of my favourite operating system. I have worked with Ubuntu Desktop environment for many years. I often use Unix for managing internet servers and workstations.
On a daily basis, I mostly work on server managemnt systems and data centers & developed many dedicated web & media servers. I have also worked on many virtual private servers.
I am familier with WebHost Manager WHM & cPanel for managing web severs, domains, dns records, editing files, setting up databases & having administrative control over a web server.
I am good at managing SSL Certificates automatically via Let's Encrypt as I believe encryption highly recommended to protect user's privacy and data security.
While working on Codeigniter framework frequently I am always trying to create advance dynamic applications and softwares with the help of PHP & MariaDB or MySQL database.
I have worked on many dedicated IMAP, STMP & POP3 email servers. For better email solutions I always use G-Suite Email Solution by Google Clouds or Yandex Mail Service.
I am well-known with paypal money transfer system, generating invoices, receiving payments online from customer's credit card and using PayPal's api with applications.
I am good at managing tasks on local area networks and hardware infrastructure. I am also familiar with cisco systems.
Troubleshooting and debugging is one of my favourite things to do. I always like to fix the erros and solve critical problems.
Providing technical customer support at Microsoft Answer Desk. Managing tasks at Tech Room. Keeping records in CRM, Handling workshops, personal training and discover more sessions.
Responsible for working on a range of projects, maintaining servers and interacting on a daily basis with technicians, back-end developers and marketers.
Developed, managed, operated and promoted hundreds of web applications. Handled customer support issues. Planned and managed business finances. Customer support, project debugging, interacting on a monthly basis with clients.
I was responsible for volunteering on a range of projects, maintaining websites and interacting on a monthly basis with international donors, volunteers and organizational operations.